Updates on Provider Progress Note Reporting in WebSPOE

During our recent DESE Compliance Monitoring in August, we discovered a need to provide more clarification to the field regarding provider progress reporting in WebSPOE. For the most part, providers are successfully completing notes in the system for FSCs to review, but we want to make sure that everyone is aware of what is generally required for Provider Progress Note Reporting:

• Make sure you are reporting on a regular basis-notes should be entered at least once during the month that you are authorized to visit the family.
• Include the dates of your visit(s) in your notes (for example- "ST visited Sonny and his family at home 2 times this month on 10/5 and 10/19")
• If you miss a visit, please include this information in your note as well (for example- "PT visited Daisy and her family 1 out of 2 times on 9/3. Missed visit on 9/20 due to provider illness" ). When you are able to make up the missed visit(s), please include that information in your note as well (for example- "PT made up missed visit from 9/20 on 10/7" )
• When entering the content of the notes, please make sure to include strategies/activities and routines that you are discussing/reviewing with the family. These strategies and activities should relate directly to the outcomes in the child's IFSP.

Your provider progress notes are a very important piece of the IFSP/Early Intervention process. Through review of these notes, we are able to insure that quality supports are being provided in accordance with the IFSP as well as document the child and family progress in the program. Also, the progress notes are made available to families for their own records in addition to helping with transition.

Thank you for your continued dedication to children and their families! If you have any questions or comments regarding progress note requirements, feel free to contact your Family Service Coordinator or the SPOE Director.

Settling In...

Dear Providers, 
It has been awhile since we have used this tool to communicate information about the program. That was not our intent; however, it is the reality of transitioning the program from 2 previous contractors, bringing together 2 teams of people, settling in to a new office, hiring new staff and preparing for an audit. All of this while, the day-to-day operations of the program successfully began on July 1st.

It has been a busy 2-3 months. We have accomplished a lot and the team has much to be proud of. All in all, the transition has gone well.

Now, we take the next step. The next step toward refining the program and building the future. We will need your help. 

Previously, a commenter asked:  "Will there be any informational meetings for providers?"

The answer is:  Yes!  We will post details here once plans are finalized.

Also, stay tuned for announcements, more information and updates, as we will begin posting SPOE and state updates here, too. You will have the opportunity to ask questions and seek clarification by posting a "comment". This will allow everyone to have the same information at the same time. 

Thank you for your dedication to children and families!